Organisations who engage with their staff and provide opportunities for them to influence activities are inevitably the ones who are more successful - motivating and retaining talent within their organisations, and encouraging everyone to play a key role in organisational development.
One way of engaging employees and assessing the culture of an organisation is through the use of employee satisfaction surveys or staff focus groups.
Employee surveys are tailored to assess key organisational activities and to identify areas for improvement or further consultation. They can be explicitly linked to strategic objectives, competency frameworks and customer quality ratings.
These surveys can be done through the form of a questionnaire and supplemented by focus groups to explore particular issues further and develop specific actions plans.